Knowledge Base

Knowledge Base

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  • A day in a life of a SP PRO

A day in a life of a SP PRO


Contents

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    Your Name
    Email
    Subject
    Message
    Attachments
    System Owner/Installer/Reseller? Are you a system owner, installer or reseller? Select "Installer" if you're both the installer and the owner.
    Mobile / Phone
    Company / Installer Name Please fill in the Company Name or the name of your Installer.
    Installer Onsite? Are you on on-site or off-site?
    Stage of Job? What is the stage of your job?
    Product Query? Product you are inquiring about.
    Product Serial No. What is the Product Serial No.? Also include System Manager Serial No. if Powerchain.
    SP PRO Model No? What is the Model No. of the unit you are inquiring about?
    Performance Logs Attached Data downloaded from SP PRO
    Remote Monitoring? Is the Selectronic system able to be accessed remotely? If so, via what device?
    Login Email (hidden) Provide Login Email (hidden) for remote access to SP PRO system.
    Login Password (hidden) Provide Login Password (hidden) for remote access to SP PRO system.
    Solar / PV Inverter? What Solar / PV Inverter do you have?
    Battery Type? System Batteries? What brand or none.
    Grid connection to site? Is there a Grid connection to this site?
    Generator? Do you have a Generator?
    Generator Capacity kW How many kW is your Generator? Type in the number.
    Powerchain? Does your system have multiple SP PROs?
    How many Phases? How many Phases are there?